Tiffany & Co – Beverly Hills – Beverly Hills, CA
address:
210 N Rodeo Dr
Beverly Hills, CA 90210
Neighborhood: Beverly Hills
TEL: (310) 273-8880
Hours:
Mon-Wed, Fri-Sat 10 am – 6 pm
Thu 10 am – 7 pm
Sun 11 am – 5 pm
About This Business:
Reviews
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*** Very courteous and responsive customer service. ***I called here Xmas Eve searching for a particular braceletand earrings that I wanted to purchase for a last minute gift.I got a charming woman in Operations who took my info andpromised to respond within 1hr. ?She called back in 30 mins. She told me the items were sold out in every CA store, but if I were to order online, HQ (NYC) would deliver within 2 days.So I went online to order. ? It takes just a few minutes to do. ?2-day delivery is free for all orders over $300 … Winning!Fedex delivered to my doorstep before New Year, voil��.*** Items were nice and I really like the lil blue boxes. ***
Everyone loves the little blue (or teal, in my eyes) box! I often shop this location for small gifts for big occasions. One of my best friends is pregnant with her first child, and I thought it would be nice to get a gift for the baby shower from Tiffany. Who wouldn’t want a keepsake like that? I understand it gets busy, and I understand its Beverly Hills. I’ve often had great service at this location, but on this particular day, as I sported my spinning wear, I wasn’t as impressed. The gift (a silver, engraved baby spoon and fork set) ?went over without a hitch! The product quality is always awesome, just wish the service was a little cheer-ier sometimes.
I went in here to get a thank you present for my son’s teacher. I had five options of things I could get her. They had none. The guy told me that they now under-stock because of the economy. This was not what I expected from Rodeo Dr. They also were waiting in a group like vultures at the door as I entered. It seemed a bit pathetic and annoying. I just bought something fast to get out faster. ?There was also an older woman in the silver jewelry section that looked at me as if I was an infidel. ?I am a paying customer and wasn’t even dressed like a bum, (even though when I go shopping I tend to dress down as not to get accosted by tons of sales people.) ?That lady really needed to remember that she does not OWN Tiffany, but rather is a servant to people there. ? I managed a couple of high end luxury stores in South Coast Plaza years ago and I still knew I was a servant. ? The size of the store is good though. I prefer the South Coast Plaza or NY ?location more though.
The sales people are all really helpful. Even knowing that we were just browsing they were more than willing to show us anything we wanted, even if it required that we go to a special room to try it on. The staff was knowledgeable about the products and did not hesitate to explain anything we did not understand
I had visited several other jewelry stores and would walk out when not treated right. then I found Tiffany & Co. Wow what a selection, everything sparkles and honestly the service was 5 stars thanks to Nora who helped me pick out the right diamond earrings. It’s really the name that brought me here and now I know why Tiffany Jewelry is such a special gift for that special someone in your life! 3K later and still a smile on my face 
) will buy jewlery from here again
Came here this morning with my friends Rico and Thomas, taking a gander at some of T&Co’s offerings…what can I say, I have an affinity for tiny Tiffany blue boxes/bags! 
My friends proceeded ahead of me as I wanted to do the touristy thing of snapping a photograph of the entryway. I advanced through the doors and was promptly greeted by security and then by a Sales Professional by the name of John Bishop. I explained to him that I normally shop at the T&Co South Coast Plaza and have only been to the Rodeo store one time prior. We chatted for about four minutes about a number of topics. He was a very nice person.I then met up with my friends as they were being assisted by a SP in the silver jewelry department. I didn’t get her name, but the woman who was assisting them was stuck-up and totally fake. I could tell she prejudged us, operating under the assumption that we were not serious patrons and would not purchase anything. I HATE sales people like that! I’ve only encountered that ‘tude at Tiffany’s two other times: once at South Coast Plaza (where I was standing around looking for over five minutes and the chick never assisted me, so I hunted down someone and complained, making a purchase with that Sales Professional), and the other time at the Tiffany located at the Bellagio in Vegas (I was going to buy, my now ex, a necklace/bracelet/earring ensemble, which I ended up buying at South Coast Plaza).We went upstairs and wanted to take a peek at the 14-carat Emerald Cut engagement ring (which only costs $2.6 million) and were immediately greeted by both SP there. One lady ended up assisting a couple looking at The Tiffany Setting, while the other was really nice and wanted to assure and answer any questions we had. The SP’s name was Nora Primo…a true sweetheart!It grieves me to leave this 4 star rating all because of one sales person’s indiscretion. We came back down and she copped an attitude, dispelling any notion of us making a purchase. Boy, she sure changed after we purchased something!The moral of this story? Make sure you see Nora or John if you are interested in patronizing the Rodeo store.
Wow.. Someone actually came up to me to see if I needed help… and the place was kinda packed. ?I usually have to chase after someone to help me out, ?when I do get help it’s with an attitude.. I guess they think I don’t have the funds ha.. sorry next time I won’t go in gym clothes wearing sandals and have my hair up in an ugly bun. I end up thanking them politely then looking for someone else to help me. Then, making my purchase with a sales person that helps me out with a smile.Ohh I find it so entertaining when the first sales person see me walking out the door with a bag.So 4 stars for you. Thank you for not judging me by my faded gym pants.
I love this store.I always get wonderful service here. ?They can ship gifts for you as well. ?Just pick it out, they’ll put it in the blue box with ribbon and ship it off with a gift card.I’m a big fan of their barware. ?My friends seem to enjoy a big blue box full of glasses… ?wine glasses, martini glasses and recently they have beer glasses. ?My friends and I love the crystal pilsner glasses.They have many gifts under $100 and even a special section on the web site: ?http://www.tiffany.com…I like their Christmas ornaments and enjoy sending those out in early December for friends and family to hang on their trees ?:)I am pleased that I get the same service here in jeans and a t-shirt as I do on the rare occasion when I shop in a suit.
I love Tiffany’s…but this location makes me sick. I went in with the intention to by myself earrings, a bracelet and some things on a wedding registry. I waited for almost 20 minutes for someone to help me in a half empty store, while everyone walked past me. And when someone did, she spoke to me with disdain and treated me like I was in there to use the restroom or something. Even as I was dropping over $1,000, her attitude still did not change. I ended up telling her how rude she was and walking out and going to the Tiffany’s in South Coast Plaza, which was a little better and I spent a little more money just on that fact. I vowed never to walk into another Tiffany’s again…. but I am only human and cannot help myself. I ended up at the new one in City Center In Las Vegas, Nevada. I met the best sales associate there. She was great and as I purchased a necklace there, I told her of my bad experiences in the past. She gave me her business card and told me if I ever see anything to call her and she will ship it to me for free so that I don’t have to walk into Tiffany’s anymore. Well, she has kept her word. It’s nice knowing now that I don’t have to worry about snotty sales associates in California anymore.
My sister-in-law just lost the diamond from her six prong Tiffany engagement ring after only three years. She doesn’t do anything excessive with her hands. Her job requires her to type. When she took it in to this location (where it was purchased) they told her that although they could see one of the prongs was broken, it was not their responsibility and the warranty she supposedly had was void. My brother purchased her ring from Tiffany thinking that he was getting quality and service: a reputable company who stand behind their product. NOT SO! As it turns out, not only is their craftsmanship appalling, so is their customer service and their guarantees mean nothing! She is devastated to have had her supposed heirloom fall apart but even more so that Tiffany couldn’t care less. She probably could have gotten a better quality diamond ring from a small business jeweler who would have actually cared about their reputation if something like this had happened. Save your money fellas, go to a mom & pop where you’ll more likely actually get what you pay for. Don’t waste it on Tiffany’s hiked up prices, with poor craftsmanship and less than poor service. Shame on you Tiffany & Company! DON’T shop at hills Beverly Hills location!!!!
Tiffany and I have a love hate relationship. We see each other only when I have really good or really bad days. Either you are single and you need a pick me up.. watching friends buy jewelry is actually a pick-me-up; or you are with someone that you want to express your feelings.A lesson in life that I have learned, All things that glitter.. you should try to ignore cause it means you can eat a little more if you don’t notice the shine. This includes diamonds, cars, girls, guys =P
After reading the reviews I was very wary about going to this location. However, the experience was most interesting.We were greeted immediately. We were looking for a charm to add to my bracelet. A lady immediately came to assist. I was looking specifically for the high heel shoe charm. She knew exactly what I was talking about.No price was discussed and my fiance paid via credit card.Very nice service, but it was the first time I have ever been to a store where the price was not discussed.It is Beverly HIlls though.
Matt B. and I are celebrating our first anniversary soon and we decided to hit up Tiffany for a Frank Gehry ring. ?(Yes, you may re-read that sentence to include the obvious details – it was at least 80% my idea, and no, not an engagement ring.) ?I wanted to check out a specific ring so we called ahead to see if they had it. ?Guess what. ?When you call this location of Tiffany & Co, you get a switchboard. ?You have to press numbers for various jewelry departments and the employees seem incapable of transferring you to other parts of the very small store. ?We were at one point put on hold then told we would get a call back shortly. ?That never came.In other news, though, the service at the physical store was great. ?We were helped first by a friendly man, then by a very enthusiastic woman, and shown various sizes and styles with not only patience but real cheer. ?I ended up getting the wrong ring size due to bloated fingers on a hot day, and when we went to exchange it there were no problems.The woman who helped us was kind of hilarious, though. ?When we came the second time, she immediately recognized my boyfriend but wasn’t sure if I was the same girl. ?Once she saw the ring she admitted that she was being discreet. ?So all you two-timers who are brazen enough to bring two girls to the same store in a one-week period, you’ll be just fine here.As for the jewelry and store, it’s more or less what you’d expect. ?The Rodeo Drive location is one of the largest in the L.A. area, and the selection is accordingly vast. ?There’s a really nice corporate office upstairs where you use the bathroom. ?It’s a Tiffany on Rodeo, so there’s an air of luxury to the whole place. ?I’m happy that we checked it out in person, and other than the switchboard nonsense, the experience was very pleasant.
I know 
Shallow of me
came here a couple times and they were always nice. i like how this store is big too!
Last year, as I’m getting ready for work, I hear a *ding* on our hardwood floors. I look down and there is a sparkly speck on the floor. I glance at my ring finger and cry out in horror when I realize what just happened!! ?I was so upset…my tiffany diamond had fallen out! ?If we had carpet in our apartment, I never even would have known. We immediately drove down to the Tiffanys in BevHills and they were sympathetic and took every measure to assure me they would fix this problem. ?My husband bought the ring in Atlanta, Ga. ?It was sent off to New York and 2 weeks later I had a ‘safer’ ring. They had bulked up the prongs holding my princess cut diamond without making it look too bulky. ?They assured me that had it been lost, they would have payed for the diamond. A note went into my profile and if it happened again I wouldn’t be liable. They also gave me tips on how to check for looseness. I go back regularly to make it sparkly again (AKA get it cleaned) and they always clean my other non-Tiffany band with no complaining even though they don’t have to. I wish I could remember the man in the white lab coat who was so helpful.
I absolutely adore anything from Tiffany & Co ?This is Beverly Hills so you will run in to many tourists but not too many teenage girls. ?However I think there is nothing wrong with teenage girls or guys shopping here. ?There is something for almost EVERYBODY. ?So many different style for all kinds of people- from cute, sexy, classy, elegant. ?timeless pieces…love them all. ?Service here is excellent. ?Spent a long time deciding on my purchase (I need to think critically before deciding on something) but people were patient and super nice to me which I really appreciated!!! Good. ?Nice, relaxing atmosphere. ?12 year olds can pull off Tiffany’s, even a 90 year old lady can. ?Even a guyfriend wears Atlas ring for men and it looks cool ! ? You can find some beautiful gifts for under 300 bucks, which is not so bad (I saw an engagement ring that costs $4000, wow.) ?To complete your day, I recommend you eat at ?FISH HOUSE which is right ACROSS from Tiffany. ?I would describe it as a swanky, yet casual restaurant with super fresh seafood…mmmm…. ?And also, order the Crab tower….but….that is another review =P
I have never bought anything from this location but they do repair here for their jewelry… which I’ve need 3 times in 3 years. ?Every experience there has been disconcerting. ?The repair department said they could help me till they got a part in and after talking to them for 10 min about the urgency, suddenly, they had the part and did the work in 5 min. ?What? ?Also, I went to buy a ring and waited and waited and waited while no one came to help me even though I knew the one I wanted and the size. ?I gave up and never did purchase it. ?These employees are not professionals in the least.
So a couple of reviews ago, I stated that the Century City Tiffany and Co. was the only one I would ever go to. ?I redact this statement. ?Let’s have story time to explain. ?About a month ago, I was given a limited edition Frank Gehry Torque ring from Tiffany. ?It’s solid opal. ?If you glance at it, it just looks like a white plastic ring. ?Once you really look at it, however, you can see the craftsmanship, the veins, the delicacy of it. ?It’s the only thing I own that is opal, my birth stone. ?I love this ring. ?I want to have this ring forever.I broke this ring at the Dodgers/Mets playoff game. ?I clapped too hard and it smacked against my old silver thumbprint Elsa Peretti and BAM my lovely ring was in two pieces, I turned white as a sheet, and almost puked Dodger dog on the man in front of me. ?The next morning, I immediately went to the Century City Tiffany and Co., half-hysterical. ?They told me little beyond that fact that they didn’t have any available rings in my size, sending me over to Beverly Hills.I showed up at the Beverly Hills store, hysterical, half-crying, still wearing gym apparel, and probably at least somewhat hungover. ?It could have been a moment right out of “Pretty Woman.” ?It wasn’t. ?They replaced my ring, no questions, no cost.The lesson? ?No jewelry at sporting events and only go to this location.
Oh, Tiffany…One day, one day…*sigh*
Girls love Tiffanys, as we should! After a little lunch at 208 Rodeo my honey took me to buy a little gift as a surprise. Service was perfect as always and I left with a new I Love You necklace! Great day! Cheers
Frankly, I’m not a Tiffany kind of girl because I consider it the jewelry equivalent of Coach (i.e., affordable luxury for the masses . . . and teenage girls everywhere), but I came to this store last weekend to buy my mother a Christmas present. ?Last time we were on Rodeo Dr. we went inside Tiffany and she really liked this one cross necklace by Elsa Peretti, but I thought it was absolutely hideous and told her so. ?This time, when I went I saw a very simple looking white gold cross with a teeny tiny diamond on it that looked nice. ?When I asked the salesman how much it cost he said it was $800. ?I asked if he had anything cheaper Pandora beads, because as much as I love my mom, I wasn’t going to buy her an overpriced necklace. ?He showed me some other crosses that were in the cases around the store, but they were all ugly or overprices so I told him plainly that I didn’t want to spent too much, but I wanted something simple and classic looking. ?He ended up pulling out a box from underneath the counter that had exactly what I was looking for. ?It was a Paloma’s Tenderness Cross and it only cost $200. ?I told him I’d take it and he wrapped it up for me in the classic Tiffany blue box.I was happy that that salesman listened to me and was able to help me find what I wanted and I hope my mom enjoys her gift!
My baby sister’s getting married. She’s got an Audrey obsession. I realize that I can buy the traditional $100/$150 bottle of wine I get people at weddings pearl earrings, or go all out and get something from Tiffany’s that will last a bit longer.Wine is fantastic and all..but the smile on her face when she saw the BIG BABY BLUE BOX?! Oh my..and to my surprise, the salespeople were sweet and helpful, and the present left me enough to get the bottle of decent wine to go into the champagne ice bucket with handles, too!As for a tourist stop, well..honey, put on that black dress and take you some pictures! I say, more power to you!
Ok let me start of by saying I work in the Jewelry district in downtown and I was already expecting high prices when I came here, but this is outright highway robbery here. ?I wanted to get some silver pieces because Tiffanys is name brand but after the awful service and absurd prices I just said to hell with them and their name brand crap. ?You get way more attentive service in Downtown LA, that seems wrong to me considering the price tags on this stuff and the name. ?I recently got an engagement ring with a 2 carat diamond at a small but reputable company in downtown for 15k, to spend 1,000 on silver just seems silly now. ?Avoid retail like the plague, do research and shop local non corporate, better service, reasonable prices.
I came to this location knowing exactly what I wanted, I asked a sales professional where this particular item was and they referred me to go down the stairs where they carry that item….umm…okay, then once I found what I was looking for, I asked to purchase it, and all of a sudden the sales person wants to chat and be overly friendly..not interested. Service was not the best. South Coast Plaza is much better.
As an assistant in the entertainment industry I had to make one too many trips to Tiffany’s to pick up orders. ?Holy crap they have the worst customer service EVER. ?Every single time I would have to wait for assistance and then when I got it, the person helping me would have no idea what they were doing. ?Just horrible. ?I’ve wasted so many hours of my life here.You can’t help but window shop here though. ?And spending $100 for a special gift makes it even more special when it’s in the blue Tiffany’s box. ?Overpriced, yes. ?Glamorous and classic, yes. ? Horrible customer service, yes.
Why do girls go crazy when they see the Tiffany’s blue box and white ribbon? ?I guess for the same reason I do, someone must love me! Your shopping on Rodeo Drive is not complete until you reach T & Co. You can pick me up the Tiffany Metropolis sliver ring!Christmas everyday!
Love the ?jewelry! but not the service. One time my mother and I went to purchase my dad a ring for his birthday, we were completly overlooked and the sales guy acctually tried to serve a man who arrived after us before my mum piped up and said “well, acctually, WE were here FIRST.” Strike one for the working middle class 
.Another time my dad was treated very rudly here, basically ignored as he stood by the ring cabinet, staring at a ring, with his wallet in hand waiting to be served. When he was finally served he said the staff was very rude and he felt like it was because he was in his work uniform (MTA operator). They sure did STFU though when he ? reached into his wallet and pulled out a wad of hundreds.
It was June 2010. My anniversary was coming up, and I always give a great gift to my wife Lauren. My wife grew up in a wealthy family in the Upper East Side. I also grew up in an upscale family in Dunthorpe, Portland (the richest neighborhood of Portland, Oregon. So I decided to get a gift from Tiffany’s. A sales professional named John Bishop helped me out. I told him our lifestyle, my career as a surgeon, and my cost. He then promptly picked out the finest choices. I bought the special Tiffany Five Row Bangle of Diamonds. As I am typing this she still wears this. John also told me that the Solitaire Diamond Earrings would be a perfect match. I decided to purchase it. After deciding how much money I was spending, I decided “Well, I might as well get a watch.” So I got an Atlas watch for about $3,100. And then I decided that a gift for my daughter Taylor would be nice. So I bought her a China Platter Plate, a China Pitcher, a two China bowls, and a small heart box for pendants. All and all the final bill was $17,500. But if you saw the smiles on my wife’s and daughter’s faces. It was unforgettable.
Tiffany is Tiffany is Tiffany, so this review is for the location – not the brand.I’ve bought two items here, my wedding band and my husband’s cufflinks. ?Both times the salespeople were quite patient and kind, and not pushy (unlike the Century City location). ?We had at least 8 incarnations of my wedding band (jazz) pulled to examine and choose from, without so much as an eye-roll from the salesperson we were working with – which is less common than you’d probably think. ?We got a lot of attitude at the CC Tiff’s, and other stores, for asking to see more than one of anything… as though each piece comes out exactly the same, gimme a break.Anyway, the Rodeo location is iconic and adds some fun to the buying experience. ?It also made the first trip more intimidating for me, but the staff was far more friendly than any other location I’ve been to.I would recommend this Tiffany over the other LA locations, but of course it is what it is – Tiffany is Tiffany is Tiffany.
Two best friends in college in San Diego. ?Graduation right around the corner and one is moving back to San Francisco. ?What do you do for each other? ?Take a trip to LA, stop by Tiffany’s, and get each other matching rings! ?HA! ?OK, it was from the silver section, but still, we wanted something special to give to each other for graduation, and we both happened to like the same ring. ?Our salesperson was very sweet and accommodating to our bittersweet ‘farewell’ gift to each other. ?She didn’t make us feel out of place in the house of bling. ?We picked out our simple silver rings and pledge our undying friendship to each other. ?Sappy – yes. ?Cheap? ?Not really. ?The memories every time I look at my ring – priceless.
As Kali M said, a Tiffany is Tiffany is Tiffany…but this is the Beverly Hills Tiffany, and it has to have higher standards.This review is about the service at this location – and I have to say it was outstanding!I was in LA on a working vacation with an ex-boyfriend, and we had made a spur of the moment trip to Las Vegas (Don’t worry I didn’t get married, but it did cross my mind). We were standing outside of the Bellagio watching the water show and my boyfriend said he had to go to the washroom, so I stood there and waited for him to come back – I wasn’t going to miss the show because he couldn’t hold his bladder. ?When he returned, he grabbed my hand and popped the most coveted item according to every girl I have ever asked…a little blue box. ?I knew it wasn’t a ring, it was to big. ?I opened it and there were a pair of heart shaped earrings from Paloma Picasso, I had been admiring in the Tiffany’s @ the Bellagio earlier that night. ?I was so happy I put them in right away:)We returned to LA the next day and decided to head over to Rodeo Drive for an afternoon of shopping. ?We just happened to pop back in to Tiffany’s to see how much more stock they had. ?I caught a glimpse of myself in the mirror and noticed that one of my earrings was missing….needless to say I LOST IT, figuratively and literally. ?I hadn’t had the earrings for more then 24hours and I had already lost one. ?We retraced our steps, and I was very VERY lucky to find the earring on the floor of the Lacoste store where I had purchased a shirt only 15 mins before. ?The only problem was that I couldn’t find the backing.We returned to the Tiffany’s and they did everything they could for us. ?They replaced the backing, polished the earrings and made sure that the backing were tight on the post and my ears so that something like this wouldn’t happen again.Every time I’m in LA I got back to this store and have them check the earrings as well as pick myself up a little something, to make sure I give them the business for everything they did for me.
Oooo the things that I could say about my former place of employment while I was at UCLA. However, the only things I have to say are positive…….. The world famous Tiffany & Co. in Beverly Hills, California *SIGH* *SWOON*…….. Location: Rodeo Dr. baby….. Yep, the land of the tourists, Older White people, Persians, and more tourists! Parking: There isn’t a direct parkin’ lot for this establishment but there are a few parkin’ lots around the corner and if you’re aim is to do a snatch and grab (I highly recommend not doing this kind of behavior cause you will get your ass beat and arrested) there are a few meters too. Floors: The last time I came in they had re-arranged the lay-out and the Fine Jewelry (The really expensive stuff that you can’t afford if you’re between the ages of 15-25) on the 2nd floor and everything else is on the first floor. So if you’re lookin’ for your generic Tiffany & Co. Open heart that everyone has I’d recommend going downstairs as opposed to wastin ‘your time on the 2nd floor. In addition, they also have a service department on the 3rd floor. Selection: Lookin’ for an engagement ring? A birthday present for your 13 year old daughter who shouldn’t really have an expensive 300 dollar necklace but wants one anyway…… Then Tiffany & Co is just for you! HAHA. No really. Everything and anything you can think of in terms of jewelryGifts: Gift coins, money clips, perfume Glass beads, sunglasses, jewelry, watches… Tiffany & Co has something for everyone. Also, 99.9% of the time most people just want to receive something that comes in that Tiffany blue box.. True Story.Employees: Classy. I’m not sayin’ this cause I have a personal bias. But I’ve gotten to know a lot of them and they are all sweetiepies who are extremely knowledgable. I recommend George or Susie… Great personalities and they know what’s up. *Rule of Thumb: When you’re buyin’ gifts for people, 99.9% of guys make this very crucial mistake. I see this shit all the time and I wish I could plaster this shit all over my facebook to let know guys what’s up when they buy gifts for their girl/guy. If you’re gonna buy a gift for someone don’t buy something YOU think they would like.. Buy something you know they would LIKE. If you buy a necklace that YOU think that would look good on her. Chances are you and her don’t have the same taste. If you do… FANTASTIC. However, most times I see all these girls who come back in who return shit cause that shit was U.G.L.Y. Seriously, people drop hints about what they want all the time just be attentive and listen. Also, observe one’s style and their personality. If they wear earth tone colors, an inability to shave their armpits, and have dredlocks in their hair. I highly doubt they would want the 13 year old Jewish Princess RTT bracelet… Though, then again I could be wrong.. Probably not though. HAHA. Seriously, do your homework and buy something that they want… Hope you enjoy your Tiffany & Co experience.
Great store, great service, good baubles and dishwear. ?I have spent more time in this store than I care to admit. ?It was my job to buy gifts for clients and my office was across the street so I was here almost every day drooling over the items in the display cases.Jewelry and watches upstairs, knick-knacks, keychains, Elsa Perretti designs and housewear items downstairs.Items are obviously pricey…best to shop here if you are spending someone elses money…or you have a ton of it yourself.
I own quite a few Tiffany pieces. ?I’ve never had any problems with my items until now. ?My friend gave me a Tiffany bracelet for my birthday, which broke the first time I wore it. ?I took it to the closest Tiffany store in the area, which is Beverly Hills. ?It was a busy day, and I could barely get anyone to pay attention to me. ?A nice security guard helped me find a sales person to speak with about a repair or replacement. ?When the salesman finally finished a sale, he reluctantly helped me. ?He was not friendly, and seemed annoyed. ?I was wearing 3 of my Tiffany pieces at the time. ?You would think he would want to sell me more items. ?I’m a girl who loves jewelry! ?Hello! ?He told me that it would be expensive to repair the bracelet, and said it should be replaced. ?He took forever to check the store inventory, and finally said they did not have the bracelet in stock. ?He said he could order a replacement. ?BUT, I would have to pay the difference in tax! ?The bracelet was bought at a Tiffany store 2 hrs away, with a different tax. ?Why should I have to pay the difference in tax (no matter how minimal) when their product broke the first time I put it on? ?Seriously. ?I couldn’t believe it. ?I told him how ridiculous it sounded. ?He checked with the store manager, who said that was their policy. ?I asked them to check other Tiffany stores in the area for the same bracelet. ?He was on the phone for over 15 minutes. ?He came back and said no one had the bracelet in stock, so I would have to order it and pay the shipping and handling on top of the difference in tax! ?The manager confirmed it. ?I’ve never had such an issue with a broken/defective item before. ?You would think the Tiffany store would be more professional and courteous to their customers. ?I left so upset. ?I refused to order a replacement bracelet from them. ?There was no way I was paying extra tax and shipping for something that shouldn’t have broken in the first place. ?I just want a bracelet that I can wear!I actually did find my bracelet at the Americana at Brand Tiffany store. ?The sales people were all very friendly and had no problem replacing my bracelet. ?They gave me a new one on the spot, and did not charge me a dime. ?I told them about the treatment I received in Beverly Hills. ?They apologized. ?I will be doing business with them from now on.
I’ve purchased and received numerous items over the years from Tiffany & Co. ?Its items are simple and elegant. ?Be prepared to fight during Christmas time. ?It’ll be on a number system.The store has three stories. ?The customer service is on the third floor. ?The first level is Rodeo Drive. ?From Wilshire, going westbound, go north on Rodeo Drive. ?Make another right turn on Dayton and turn immediately to the right into valet parking. ?You don’t need to get validation. ?It’s free parking for 90 minutes. ?Take the elevator to the first floor which will put you at its second level entrance. ?There’s a restaurant immediately adjacent to Tiffany, which is over-rated. ?The wait period is long and the service is slow. ?I think that the tourists mostly go to that restaurant, although I’m uncertain.
Okay. ?I don’t go crazy over Tiffany & Co. jewelry. ?I find some of them endearing, classic, even beautiful. ?But I don’t think some of the items are worth the price. ?Still, I find a lot of the pieces to be wonderful to behold.My sister wanted a pendant for her birthday. ?So we went over to the store. ?Upon entering, we were greeted with smiles. ?I relaxed, comfortable with knowing that the staff was not snooty. ?We asked about heart pendants, and was shown a piece by Lisa Peretti. ?It was a simple, but extremely trendy, pendant. ?We were unsure about buying it, so we asked for a business card.A week later, we returned. ?With impeccable service, we were shown the same pendant, but with different amounts of diamonds. ?My sister finally chose on with diamonds on the inner edge of the hollowed heart. ?The price tag was hefty at $2000 or so. ?But my sister loved the pendant and service was absolutely top. ?So I guess I can’t complain.
I’ve been here a few times whether to browse or have my jewelry cleaned. The associates are always nice and polite and the one hour service for cleaning is pretty quick. And its cheap! I am slightly biased tho since I love Tiffany.
I have always been a fan of Tiffany’s and this store is no exception. Store had a great collection. I looked around and knew instantly what I wanted to get. It took a little time to get service though which was kind of a disappointment. The manager just stood there looking till I started looking upset. Everybody who was shopping there was extremely annoying and distasteful and loud. The sales lady did apologize for other customers being so distasteful. This lady just stood there and looked at 10 different pieces and on each one said, I already have that. Just wanted to tell her to stop showing off you have all of them and look at something with purpose. ?Pros : It’s Tiffany’sIt’s on Rodeo driveCons: Annoying crowdJudge you based on appearance, should have gotten service way earlier.
What women/ girls don’t love Tiffany & Co. This location has a great selection compared to other locations, the place gets extremly crazy around the holidays. The sales people here are not snotty, they are pleasent and helpful and kind. They have many great gifts under $300.000.I have a lot of jewlery from here. When I need the jewelery cleaned I bring it here and they make the ring, bracelet, necklace or whatever I wanted cleaned look brand new.
Terrible service!!!I went there to buy earrings for my then fiance for her wedding gift. I saw the ones she liked in gold and waited for a sales associate. A lady looked up and asked me if I needed help. I told her when she is available. She rudely snapped back and said I am with these customers, you’ll have to wait! The other customers then said they actually need time to think so she could help me. I asked her if the gold earrings came in platinum and she snapped back saying yes but they cost more!! No shit sherlock! last time I looked platinum cost more than gold!! Very rude experience!! I will never shop there again!!
You know that scene in Pretty Woman where the sales clerks in Beverly Hills refused to help poor Julia Roberts? Well, that happened to me at this Tiffany’s. I had been sent by my mom to buy a gift for my grandmother’s 80th b-day… I had definite cash to burn and pretty much knew what I wanted to get her. The sales people in the expensive section of the store flat out refused to help me. I even had one tell me that she had to attend to customers that could actually purchase something in the store. The only reason I am refraining from giving one star is because I have had decent service from the sales people that man the cheap counters (you know, with the $150 earrings, etc.). I would rather drive a little further down the road and go to the one in Century City, where the sales associates actually appreciate your business.
i just went to Tiffany’s, in pasadena, to replace an earring for my friend in the UK. i sat down at customer service to replace the silver hoop earring in question…after click clacking online, the woman told me she’d have to send it in to quote it, b/c she could not identify the piece. i looked around (for the imaginery documentary cameras) and asked her if she could match the silver hoop (no bling, just hoop) with one of the ones on display. (it seems you have to have a PHD to work in customer service at tiffany’s!) 20 minutes later, she comes back to the desk…(my patience is low as im sitting there with a freaking back brace on, in pain, annoyed with her incompetance)…only for her to tell me it’ll be two weeks and $160. $160 for 1 hoop earring? i felt like ellen degeneres in the amex commerical meditating about her $36 argyle sock purchase. now–i do like the finer things in life–but that store is a freaking rip off. granted the rings & baby stuff are iconic and sweet, but most of the charm necklaces/bracelets in there look like silver coated hippy crap. (including the earring i am replacing for my friend) i think people shop tiffany’s b/c of the name, not b/c they HAVE TO HAVE THAT SILVER DOLPHIN CHARM. apologies to those whose taste, i’ve offended, but come on.
Walking along Rodeo Drive, my girlfriend, of course, insisted on a requisite visit to Tiffany’s. ?She wasn’t being coy though, we actually had business to conduct as it were. ?I bought her some amethyst earrings for Christmas, and being a guy, I didn’t realize that women coordinate their earrings with their necklaces. ?Seriously, I learn something new everyday. ?So we inquired about the matching amethyst necklace. ?We were kindly directed downstairs and met up with a genial salesman. ?Looking through the collection, he regretted that there were no amethyst necklaces in stock (due to their popularity), but he kindly showed us the exact same model necklace featuring a different gem stone and provided us with his business card. ?It would have been convenient if they had the necklace in stock, and we could have wrapped up things there, but at least the customer service was very friendly and we know everything we need to know to secure the necklace back in New York. ?Everyone we spoke with was professional, helpful, and friendly. ?Overall, a lovely store even if you are not looking for anything in particular; I just wish the selection was a bit better at this location.
This is really one of my favorite places to buy a fabulous gift. ?The quality is just priceless and absolutely impeccable. ?Okay, you will probably encounter a bit of attitude from one or more of the prima donna’s who seem to care more about talking to each other than making sure you’re getting what you want but there are so few boutiques today with consistent quality merchandise that it’s worth it. ?You walk out with true gems.Parking isn’t the most convenient but it’s worth the walk. ?You simply must shop there at least once.
here’s a little quote miss audrey hepburn said about tiffany’s & having the “reds”…”Well, when I get it the only thing that does any good is to jump in a cab and go to Tiffany’s. Calms me down right away. The quietness and the proud look of it; nothing very bad could happen to you there. If I could find a real-life place that’d make me feel like Tiffany’s, then – then I’d buy some furniture and give the cat a name! “well…the only bad thing that can happen there is the snooty sales people not giving you the time of day — it doesn’t matter if you’re on the first floor ($$$$$) or the second floor ($$$). they suck…i mean, how much could they be making??! the only GREAT customer service i received was on the third floor, where the customer service is located. whateverrr…it is true, though, when you enter the store…it’s quiet and peaceful and isn’t messy like the jewelry stores in the malls. HA!at the end of the day, it’s still tiffany’s & i love tiffany’s.
i used to get little birthday presents here&there for my friends at tiffany’s but i’m done over-paying for sterling silver, which is what made tiffany’s who they are today (&continuing). &i wouldn’t consider getting ‘fine jewelry’ here (even tho they’re famous for their tiffany’s engagement ring) cuz i’d much prefer ‘fine jewelry’ (or expensive jewelry of real value) from some place like cartier or the like, or from private jewelers just so that i’d get exactly what i want.
great selection compared to the other tiffanys. this place gets very busy during the holidays. ?surprisely, there are many cute gifts under $300.00. tiffanys south coast plaza also has very good selections. ?however, for diamond engagement rings. i would check out the los angeles jewelry district. ?tiffany has much better customer service than debeers or cartier!
Three stories of decadence. Extra star for the employees not giving me weird looks for being a plebian.
i love tiffany, the people are nice, and the bottom floor has so many amazing diamonds. i wish i could afford.
The customer service in this store is bad! ?I will never go back. ?In my opinion, the sales people are bigots that do not respond to customer they do not beleive will give them big commissions. ?I went into the store recently for a small item. ?They passed me over to help middle age women they must have throught there were bigger commissions to be had. There can be no other explanation. This store is not run well and in my view engage in unfair business practices.
Tiffany is Tiffany. The stuff is basically the same wherever you go. I normally like their jewelry but I have to give only 2 stars to this location. God what a disaster. The free parking is a complete clusterfuck. The valets are douche bags and the garage is always packed so you have to wait a good 20 mins at least to get your car. There really isn’t any other alternative though cause Beverly Hills parking sucks in general. Also, this location is just disorganized. I have ordered several items here for my boss through a personal shopper and there has always been a problem. You’d think with a personal shopper and a corporate account that they’d be on top of their game… nope. They sent an order to an address we didn’t request, they couldn’t find another order even though they called to say it was ready, they don’t return phone calls or messages left, and they take unnecessarily long. This is not the customer service you would expect from this company.
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